As an NICEIC Approved Contractor with more than 28 years of experience in the trade, Shepley Electrical Services can undertake electrical projects of all sizes.

We are Manchester based, Carrying out all aspects of domestic and commercial electrical Installation work in the North West.

We offer friendly, professional and reliable service with customer satisfaction guaranteed. Most of the work that we do results in repeat or recommended business.

 

 

 

 

Shepley Electrical Services Ltd

Registered In England and Wales : 7554509

Office Address: 38 Saxon Drive Droylsden, Manchester M43 7SY

Registered Address: The Old Bank, 1A Wilton Street, Oldham OL9 7NZ

Telephone: 0161 771 2982

Email: info@shepleyelectricalservices.co.uk

 

 















COMPLAINTS POLICY


We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.


To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.


As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.


In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on

0161 771 2982, or write to us at Shepley Electrical Services Ltd, 38 Saxon Drive, Droylsden Manchester M43 7SY, or email us at info@shepleyelectricalservices.co.uk and we aim to respond within 48 Hours of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.




Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0117 981 29 29.